Netherlands Clinical Advisor
We usually respond within a week
Qbtech was born from a personal experience of ADHD. Having gone through the diagnostic process themselves, the founders knew how complex and time consuming it was, with diagnosis largely based on subjective data.
Since 2000, we have been focused on a technology-first approach to ADHD care, combining both subjective and objective data.
Our products, QbTest and QbCheck, are MDR approved medical devices designed by Qbtech that objectively measure the 3 core domains of ADHD. QbTest and QbCheck are used across the Netherlands in child, adolescent and adult mental health services, however, there is a significant opportunity to further grow adoption within the QbCheck segment by helping more patients access the technology from home and in-clinic.
About the role
The successful applicant will be responsible for driving the engagement, retention, and growth of both established and new customers across the Netherlands, while delivering gold standard clinical support and training. This role will enable customers to confidently administer and interpret Qbtech tests as part of diagnostic decision making and treatment evaluation of ADHD symptoms.
The successful individual will be responsible for travelling to various services regionally to deliver face-to-face, in-house training, as well as providing remote training via virtual platforms from home and/or office. In parallel, the role will play a key part in strengthening long-term and new customer relationships and expanding access to Qbtech test products to reach more patients across the Netherlands.
Essential Duties and responsibilities
The Clinical Advisor will:
Have responsibility for actively engaging, retaining, and expanding existing customer base as well as acquiring new customers, and growing the Dutch market for use of Qbtech products.
Have responsibility for providing structured clinical support to both established and new customers across the Netherlands.
Have responsibility for providing excellent customer service and support including additional focus on key accounts.
Train administrators on how to appropriately standardize the clinical environment and administer Qbtech products to patients to ensure valid test results.
Train clinicians on how to appropriately interpret the Qbtech product reports and embed the results with other assessment information, to support confident clinical decision-making and ongoing product adoption.
Stakeholder map and liaise with key decision makers within new and existing services to determine how QbTest and/or QbCheck can best be utilized and scaled in the service to improve clinical efficiency and patient experience.
Be accountable for the market development and clinical plan to optimize revenue and patient reach in the Netherlands.
Be accountable for maintaining a good understanding of ADHD funding and care provision across different provider types (e.g. GGZ/Private/Public) across the Netherlands to identify growth opportunities and support customer expansion.
Ensure efficient and regular correspondence with customers to support engagement and retention as first point of contact between service and Qbtech.
Maintain and develop long-term relationships with customers, ensuring appropriate training is scheduled and organized to support continued usage and expansion of Qbtech products.
Who are you?
Must demonstrate strong written and verbal communication with the ability to build trusted, long-term relationships with clinical and non-clinical stakeholders.
Must have a desire to improve ADHD pathways within the Netherlands, including assisting services with increasing efficiency, decreasing waitlists, and improving patient experiences within the ADHD pathway.
Must be qualified and have clinical assessment experience of ADHD including, but not limited to, knowledge of DSM-V diagnostic criteria and relevant professional standards.
Must demonstrate exceptional organizational skills.
Must be able to work independently, prioritise activities in-line with company objectives, taking responsibility for own diary, but equally, work as part of a dynamic team of Clinical Advisors in EU/UK.
Must demonstrate strong presentation and training skills including adaptability to various professional environments.
Must be flexible outside of regular working hours for travel.
Demonstrate commercial acumen to nurture and develop existing customers and establish new customers in the Netherlands and surrounding.
Have a growth mindset and be able to constructively challenge clinicians and service leaders to position Qbtech products successfully as part of routine clinical pathways.
Must have strong presenting skills for remote and live audiences.
Must be customer-focused, resilient, and comfortable working in a role that balances clinical excellence with market growth and customer retention responsibilities.
We are looking for someone who has
BSc or higher in field of Mental or Behavioral Health
1-year clinical experience in diagnosis assessment of mental health disorders
1 year experience in cognitive assessment and/or research preferred.
Able to pass a background check.
2-3 days a week will involve support/training/presentations for customers. This may be conducted remotely via Zoom/Teams platforms, or domestic/regional travel may be required.
Applicants will be responsible for making their own travel arrangements, which may include overnight stays/booking of hotels, and arranging travel via trains, planes, taxis and/or driving, where applicable. International travel may occur during the year occasionally. Travel expenses will be covered by Qbtech. Whilst this role is fully remote, office visits to our Stockholm or London office will be required on an ad-hoc basis and for specific occasions.
- Team
- Commercial
- Locations
- Netherlands
- Remote status
- Fully Remote
Workplace & Culture
We
are humbled to know our innovations make a positive impact in the future of
ADHD management.
Our people are motivated, not only by the desire for success, but also the difference we can make to creating a better healthcare system
Our passion lies in helping to improve the outcomes for those with ADHD; through better diagnosis, better treatment monitoring and better treatment evaluation.
Additionally, we are building a community to offer support to both clinicians and patients, to share best practice and share real-world experience of living with and managing ADHD.
About Qbtech
Qbtech is the global market leader in professional ADHD tests, providing tests that are both CE marked and FDA cleared for use as an aid in the assessment and treatment evaluation of ADHD for people age 6-60.
Our vision is to transform healthcare by providing a complete system of leading objective tests, products and services that empowers clinical and financial decision-makers to improve outcomes and support patients to better understand their symptoms and treatment.
Qbtech is present in 14 countries with offices in Stockholm, London and Houston. Over the next years, Qbtech will make significant investments into new products, technologies and people to further strengthen their services and product offerings with the aim of building an ecosystem with solutions for providers, clinicians and patients.